Connect your Lockly account
Last updated
Follow these steps to connect your Lockly devices to Seam.
1. Set up the Lockly mobile app
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Download the Lockly mobile app and create an account if you don't have one.
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For each Lockly lock:
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Open the lock's card.
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Select Settings in the lower-right corner.
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Select Sync with LocklyOS and turn it on.
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2. Connect Lockly to Seam
After turning on Sync with LocklyOS for each lock, complete the connection in Seam:
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In the form to connect Lockly to Seam, enter your Lockly mobile app login credentials.
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Click Submit to complete.
Troubleshooting
If devices don't appear after connecting your account:
- Verify that Sync with LocklyOS is enabled for each lock in the Lockly mobile app
If your devices are offline:
- Check that your locks are online in the Lockly mobile app. If they're offline, contact Lockly support for assistance.