Pricing
Simple, Transparent Pricing
Start free. Scale as you grow. No hidden fees.
Free
$0/month
For small teams getting started with device integrations.
Up to 3 devices
Full API access
Webhooks
All supported brands
Unit Access
$5/device/month
For property managers automating access at scale.
5 actions/device/day
Priority email support
Full API access
Webhooks
All supported brands
Dedicated Slack channel
Custom contracts
Volume pricing starts at 500+ devices
Dedicated support engineer
No usage limits
Trusted by Over 1,000 Companies
Support SLAs
Support Plans & Response Times
All Seam customers receive email help and access to our help center. Upgrade for faster response times and dedicated support.
| Support Plan | Growth$0/yr Included | Premium$20,000/yr | Enterprise$50,000/yr |
|---|---|---|---|
| Email support | |||
| Outage alerts | |||
| Developer-to-developer troubleshooting | — | ||
| Dedicated Slack channel | — | ||
| Sev-1 (business-critical) response | — | 6-hour response SLA | 1-hour response SLATarget 9-hour resolution |
| Sev-2 response & resolution | — | 1 business day response | 1 business day responseTarget 2 business day resolution |
| Sev-3 response & resolution | — | — | 2 business day responseTarget 10 business day resolution |
FAQ
Frequently Asked Questions
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—“Discovering Seam was one of these Aha moments in the business. I couldn’t believe what I was seeing. I mean, it was exactly what we were looking for: a simple API that we could integrate and have access to all these devices in a matter of seconds.”
François Gouelo
CEO, Enso Connect