Customer Portal
The customer portal lets property managers set up and configure devices, manage access and climate settings, and control their property’s automations in one place.
4 articles
Articles
How to Map Your Smart Locks to Your Listings in Customer Portal
Before access codes can be automatically generated for your guest reservations, you need to tell us which lock belongs to which listing. Device-to-space…
Connecting Device Accounts in Customer Portal
The Customer Portal makes it easy to link your existing smart device accounts so you can manage all your devices in one place. This guide walks you through the…
Backup Codes in Customer Portal
Backup codes are extra PIN codes that Seam pre-programs onto your lock ahead of time, just in case something goes wrong with a guest's regular access code.
Troubleshooting Customer Portal
This guide covers the most common issues encountered when using Customer Portal and Automations, with solutions and workarounds for each.