How do I remove a device from my Seam account?

Overview

You can remove a device from Seam by unmanaging it. This stops Seam from syncing with the device and removes it from your devices list, while keeping the device in your manufacturer's account.

Removing a Device via Seam Console

1. Navigate to the Devices page in your workspace

2. Locate the device you want to remove

3. Click the three-dot menu (•••) next to the device

4. Select Unmanage device

The device will be removed from your Seam devices list immediately.

Removing a Device via API

You can also unmanage a device programmatically using the /devices/update endpoint:

TextCopy
1POST /devices/update
2{
3  "device_id": "your_device_id",
4  "is_managed": false
5}

What Happens When You Unmanage a Device

When you unmanage a device:

• You will no longer be billed for the device

• The device is removed from your Seam devices list

• Seam stops syncing with the device and you will no longer receive regular device updates

• Any access codes or automations linked to the device will no longer function

• The device remains in your manufacturer's account (e.g., Yale, Schlage, Igloohome)

Re-managing a Device

If you want to add the device back to Seam later, you can re-manage it by:

1. Going to the manufacturer's connected account in Seam

2. Finding the device in the unmanaged devices list

3. Setting it back to managed status