Introducing Customer Portal (Early Alpha)
This week, we’re inviting select partners to join our design partner program for early access to Customer Portal—a hosted, customizable interface for managing device access.
Today, many platforms spend weeks or months building out frontend experiences for physical access, thermostats, and sensors: connecting accounts, mapping spaces, and managing devices. Customer Portal is designed to change all that.
Instead of building custom UI and authentication logic, you’ll soon be able to embed secure, pre-authenticated access flows into your product—either by sharing a link with users or embedding a view in an iframe.
Seam hosts these flows, handling everything from account connection and device mapping to full-featured device control—no backend work or frontend buildout required. That means you won’t need to divert your product engineering resources, so you can stay focused on your core product.
Our goal is to enable you to ship enterprise-grade access control experiences in a fraction of the time, while maintaining your product’s branding and user experience.
Design Partner Benefits
As a design partner, you'll get the following benefits:
- First access to prototype implementations
- Direct influence on feature development
- Regular feedback sessions with our product team
- Priority support during the testing phase
Join Our Design Partner Program
If you're interested in shaping the future of device access integration, reach out to your Seam representative to join our design partner program.
Note: The Customer Portal feature is currently in development. Naming, functionality, and implementation details may evolve based on feedback from design partners.
2025.06.13 Changelog
Changed
- Capability flags in Seam Console: We added capability flags to the Capabilities area at the left of the Seam Console device page. This change enhances your view of the capabilities for each specific device.
Fixes
- Schlage fixes: We addressed a series of Schlage issues that affected access codes.
- Duplicate device in Seam Console: We corrected an issue in which a device was displayed twice in Seam Console.