Pricing · Rate card

The full volume grid

Every price on this page is per device per month. The grid is graduated, like tax brackets: each tier's price applies only to the devices inside that tier's range, so a 300-door fleet pays tier-1 prices on doors 1–10, tier-2 on doors 11–25, and so on. Price per device = base connectivity + bundle credits × the tier's credit rate.

The 14-tier rate card

TierFleet sizeBaseLite — 3 creditsStandard — 50 creditsMax — 3,000 credits
11–10$1.00$1.40(13.3¢)$5.00(8.0¢)$50.00(1.63¢)
211–25$0.95$1.30(11.7¢)$4.50(7.1¢)$44.44(1.45¢)
326–100$0.90$1.11(7.0¢)$3.00(4.2¢)$26.62(0.86¢)
4101–250$0.85$1.01(5.3¢)$2.50(3.3¢)$21.06(0.67¢)
5251–500$0.80$0.95(5.0¢)$2.25(2.9¢)$18.56(0.59¢)
6501–1,500$0.75$0.88(4.3¢)$2.00(2.5¢)$16.06(0.51¢)
71,501–5,000$0.70$0.81(3.7¢)$1.85(2.3¢)$14.79(0.47¢)
85,001–10,000$0.65$0.76(3.7¢)$1.70(2.1¢)$13.51(0.43¢)
910,001–25,000$0.60$0.70(3.3¢)$1.60(2.0¢)$12.85(0.41¢)
1025,001–50,000$0.55$0.63(2.7¢)$1.35(1.6¢)$10.35(0.33¢)
1150,001–100,000$0.50$0.57(2.3¢)$1.20(1.4¢)$9.07(0.29¢)
12100,001–250,000$0.45$0.51(2.0¢)$1.00(1.1¢)$7.19(0.22¢)
13250,001–1,000,000$0.40$0.45(1.7¢)$0.85(0.9¢)$5.91(0.18¢)
141,000,000+$0.35$0.38(1.0¢)$0.70(0.7¢)$4.64(0.14¢)

Prices per device per month; the effective per-credit rate is in parentheses. Bundles include 3, 50, and 3,000 credits per device per month respectively.

What actions cost

Provision a credentialPIN code, mobile key, card encode2 credits
Climate schedule create / updateThermostat comfort schedules2 credits
Device actionRemote lock / unlock, thermostat setpoint1 credits
Everything elseReads, events, webhooks, monitoring0 credits
  • Only successful, customer-initiated actions bill. Failures, retries, and Seam-initiated automations never bill.
  • A device managed at any point in a month bills the full month.
  • A physical door bills once, even when it's exposed as both a device and an ACS entrance.

Overage

Credits beyond the bundle bill at your plan's overage rate: $0.75 per credit on Lite, $0.25 on Standard and Max — the more your plan includes, the cheaper your marginal credit. Overage is automatic — no service interruption — and capped by a spend limit you set. Lite and Standard credits pool across the whole fleet; Max credits are per door.

A worked example — 300 doors on Standard

The graduated sum, tier by tier. This is exactly how your invoice is computed — you can reproduce it from the grid above.

Tier 11–1010 × $5.00$50.00
Tier 211–2515 × $4.50$67.50
Tier 326–10075 × $3.00$225.00
Tier 4101–250150 × $2.50$375.00
Tier 5251–50050 × $2.25$112.50
Total per month$830.00

That's a blended $2.77 per device. The marginal price — what door 301 would cost — is tier 5's $2.25/mo.

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