> ## Documentation Index
> Fetch the complete documentation index at: https://www.seam.co/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Access Method Errors and Warnings

> Errors and warnings that Seam reports on the Access Method resource, each with its code and meaning.

## Errors

Each error is an object with the following shape:

```json Example error theme={"dark"}
{
  "error_code": "failed_to_issue",
  "message": "Indicates that Seam was unable to issue this access method before its access grant started, so the recipient may be unable to access the space. This usually points to a problem that needs attention, such as an offline or disconnected device. Seam keeps retrying, and this error clears automatically if the access method is eventually issued.",
  "created_at": "2025-01-01T00:00:00.000Z"
}
```

<Accordion title="Error object properties">
  <ResponseField name="error_code" type="Enum (String)">
    Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

    One of the error codes listed below.
  </ResponseField>

  <ResponseField name="message" type="String">
    Detailed description of the error. Provides insights into the issue and potentially how to rectify it.
  </ResponseField>

  <ResponseField name="created_at" type="String (ISO 8601)">
    Date and time at which Seam created the error.
  </ResponseField>
</Accordion>

### `failed_to_issue`

Indicates that Seam was unable to issue this [access method](/docs/use-cases/granting-access/creating-an-access-grant) before its access grant started, so the recipient may be unable to access the space. This usually points to a problem that needs attention, such as an offline or disconnected device. Seam keeps retrying, and this error clears automatically if the access method is eventually issued.

***

## Warnings

Each warning is an object with the following shape:

```json Example warning theme={"dark"}
{
  "warning_code": "being_deleted",
  "message": "Indicates that the access method is being deleted.",
  "created_at": "2025-01-01T00:00:00.000Z"
}
```

<Accordion title="Warning object properties">
  <ResponseField name="warning_code" type="Enum (String)">
    Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

    One of the warning codes listed below.
  </ResponseField>

  <ResponseField name="message" type="String">
    Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.
  </ResponseField>

  <ResponseField name="created_at" type="String (ISO 8601)">
    Date and time at which Seam created the warning.
  </ResponseField>

  <ResponseField name="original_access_method_id" type="String (UUID)">
    ID of the original access method from which this backup access method was split, if applicable.
  </ResponseField>
</Accordion>

### `being_deleted`

Indicates that the [access method](/docs/use-cases/granting-access/creating-an-access-grant) is being deleted.

***

### `delay_in_issuing`

Indicates that Seam has not yet issued this [access method](/docs/use-cases/granting-access/creating-an-access-grant), even though its access grant is about to begin, so access may not be ready when the recipient arrives. Seam is still attempting to issue it, and this warning clears automatically once issuance succeeds.

***

### `pulled_backup_access_code`

Indicates that all attempts to create an access code on this device before the start time failed and a backup access code was used to ensure access was provided in time.

***

### `updating_access_times`

Indicates that the access times for this [access method](/docs/use-cases/granting-access/creating-an-access-grant) are being updated.

***

### `user_identity_missing_email_address`

Indicates that the access system delivers this mobile key through an app invitation sent to the recipient's email address, but the [user identity](/docs/capability-guides/mobile-access/managing-mobile-app-user-accounts-with-user-identities) for this [access grant](/docs/use-cases/granting-access/creating-an-access-grant) has no email address, so the mobile key cannot be delivered. Set an email address on the user identity when you create the access grant.

***

### `user_identity_missing_phone_number`

Indicates that the access system delivers this mobile key to the recipient's phone number, but the [user identity](/docs/capability-guides/mobile-access/managing-mobile-app-user-accounts-with-user-identities) for this [access grant](/docs/use-cases/granting-access/creating-an-access-grant) has no phone number, so the mobile key cannot be delivered. Set a phone number on the user identity when you create the access grant.

***